Privacy Policy – Resto Rhythm

Developer: Satyam Sundaram · Application: Resto Rhythm

Effective Date: 25 Aug 2025 Platforms: Windows (PC), Android (Staff) Plan: One-time · Lifetime Access

1. About Resto Rhythm

Resto Rhythm is a restaurant management system comprising a Windows PC application for owners/managers and an Android mobile app for staff. At present, the mobile app works only in conjunction with the PC software installed at your restaurant. We plan to expand features and cross‑platform capabilities in future updates.

This privacy policy sets out how Restorhythm Enterprises uses and protects any information that you give Restorhythm Enterprises when you visit their website and/or agree to purchase from them.

Restorhythm Enterprises is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

Restorhythm Enterprises may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.

We may collect the following information:

Name
Contact information including email address
Demographic information such as postcode, preferences and interests, if required
Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@crazybooks.in

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to Vivekanand Nagar no. 2, Manmad 423104 Vanjarwadi MAHARASHTRA 423104 . or contact us at 8459294527 or support@crazybooks.in as soon as possible. We will promptly correct any information found to be incorrect.

2. Information We Collect

We collect data to deliver core functionality, enhance user experience, and provide reporting. The categories include:

a) Personal Information

Owner/admin details: name, email, phone, restaurant name, and business information.
Staff details: name, employee ID, role, attendance logs, and related operational data.

Purpose: account setup, role‑based access, secure authentication, user experience personalization, communication, and business reporting.

b) Usage Data

Application logs, feature usage metrics, order flow interactions, and performance diagnostics.

Purpose: usability improvements, feature optimization, error/crash analysis, and workflow tuning.

c) Device & Technical Data

Device model, operating system, app version, IP address and identifiers required for licensing and troubleshooting.

d) Storage & Local Data

Locally stored records such as orders, tables, staff check‑ins, and configuration to enable offline/fast access.

e) Internet Data

Network requests for syncing staff and PC apps, license verification, updates, and secure communications.

We do not sell, rent, or trade personal data. Third parties receive only the minimum data necessary to perform services on our behalf.

3. How We Use Your Information

Service delivery: menus, orders, tables, billing, staff attendance, analytics, and reporting.
User experience enhancement: personalize screens, speed up frequent actions, and surface relevant insights.
Reporting & analytics: sales summaries, performance dashboards, staff productivity and attendance reports.
Customer support: respond to tickets, diagnose issues, and ship fixes/updates.
Security & compliance: fraud prevention, license authenticity checks, and legal obligations.

4. Permissions Required (Apps)

Local Storage Access: store app data (orders, attendance, configs) on device/PC.
Internet Access: sync with PC software, validate licenses, and download updates.

We do not request unnecessary permissions (such as contacts, camera, SMS) for the current feature set.

5. Payment Policy

One‑time, upfront payment grants lifetime access to the licensed features.
Payments are processed through secure third‑party gateways; we do not store card numbers on our servers.
Upon successful payment, your license is activated and associated with your account/installation.

6. Refund Policy

All purchases are final and non‑refundable. Because access is granted immediately upon activation (downloadable software and license), we cannot issue refunds. Please review product information or contact support before purchase if you have questions.

7. Use Case & Compatibility

The Android staff app works only when paired with the installed Windows PC software.
Standalone usage of the mobile app is not supported at this time.
We plan to expand functionality, including potential cloud and cross‑platform access in future releases.

8. Data Security

Transport‑level encryption for sensitive data in transit.
Role‑based access controls and principle of least privilege.
Regular updates and security patches to address vulnerabilities.
Local data protections to minimize unauthorized access risk.

While we take reasonable measures to protect your information, no method of transmission or storage is 100% secure.

9. Third‑Party Services

Payments: trusted gateways for processing transactions.
Analytics: performance monitoring and usage insights to improve the product.
Crash Reporting: diagnostic data to identify and fix issues quickly.

Each provider has its own privacy policy; only necessary data is shared for the intended purpose.

10. Your Choices & Data Rights

Access and update account or staff information through the application or by contacting support.
Request correction or deletion of certain personal data, subject to legal/operational requirements.
Opt‑out of non‑essential analytics where applicable.

11. Children’s Privacy

Resto Rhythm is intended for restaurant businesses and staff. We do not knowingly collect data from children under 13. If such information is discovered, we will delete it upon notification.

12. Changes to This Policy

We may modify this Privacy Policy as we improve the product or as legal requirements change. Updates will be posted on this page with an updated effective date.

13. Contact

For questions, requests, or concerns related to privacy or data protection, contact us:

Developer: Satyam Sundaram
Application: Resto Rhythm
Email: support@crazybooks.in
Website: resto.crazybooks.in